Procore COI tracking: options and gaps

What Procore does natively for COI tracking

Procore is a construction management platform, and it includes real—if limited—insurance functionality. You can record a subcontractor’s insurance in the Company or Project Directory, attach the certificate of insurance PDF, and enter policy limits and expiration dates by hand. Procore then rolls that information up to the Commitments tool, where each subcontract shows an insurance compliance status.

According to Procore’s support documentation (as of 2026), there are two ways to set that status. The manual method lets an insurance manager mark a commitment Compliant, Not Compliant, or Not Required. The Directory method is automated in one narrow sense: “Procore looks at the insurance information stored in the Directory tools to determine the commitment’s status,” and its compliance icons “alert users when the insurance is nearing or past the expiration date”—with reminders that begin roughly 14 days before expiration.

Where Procore’s native insurance tracking falls short

The gaps in Procore’s native insurance tools are consistent with any project-management platform that treats COIs as attachments rather than as data to be audited. Three limitations matter most for a compliance-minded team:

• No certificate reading or verification. Procore does not parse the ACORD 25 or check whether general liability limits, workers’ comp, or umbrella coverage meet your subcontract minimums. Someone still has to eyeball every form.
• No endorsement checking. Whether a policy actually carries additional insured, waiver of subrogation, and primary-and-non-contributory endorsements is not something Procore validates. That review is manual.
• No automated collection or renewal chasing. Procore stores an expiration date, but a stored date does not request a fresh certificate from the sub or re-verify the new one when it arrives. Someone on your team owns that follow-up.

This is why so many contractors run the project in Procore and the actual insurance verification somewhere else—typically a spreadsheet and an email inbox. Procore manages the project; it does not, on its own, manage COI compliance. For a broader look at the manual workflow, see how general contractors track insurance.

Option 1 — Partner integrations: Jones inside Procore

The most direct way to add real COI review to Procore is a partner app from the Procore App Marketplace. The best-known is Jones (getjones.com), which describes itself as an embedded Procore integration for insurance compliance. It layers expert certificate review on top of Procore’s native fields so your team can request and audit COIs without leaving the Procore workflow.

Based on Jones’s own documentation (as of 2026), the service works like this:

• Frictionless collection. Subcontractors upload documents through no-login links, so they don’t need a Procore or Jones account to submit a certificate.
• Expert review. Jones reviews each COI—including endorsements such as waiver of subrogation and additional insured—through a three-stage process (OCR, manual review by insurance specialists, and QA) that the company reports at 99.7% accuracy, typically in under 24 hours.
• Sync back to Procore. Compliance statuses, expiration dates, and related details sync from Jones into Procore on a nightly basis, so the reviewed status appears against the commitment the next morning.

For a Procore shop that wants human-verified compliance without changing systems of record, this is a strong fit. The trade-offs are that it is a paid, contracted product layered on your Procore subscription, and status updates arrive on a nightly sync rather than instantly. Other vendors—myCOI, Billy, and BCS among them—offer their own Procore integrations with similar goals; Jones is notable mainly for being embedded directly in the Procore interface. Compare the approaches on our Jones comparison page.

Option 2 — A dedicated standalone COI tracker

You don’t have to run COI tracking inside Procore to do it well. A dedicated tracker handles collection, reading, grading, and expiration monitoring as a standalone system—and you keep Procore as your project and financials hub. This is the right call when you want simple, self-serve COI tracking without adding a paid compliance module to your Procore contract, or when only part of your team lives in Procore.

This is where Wardly fits. It is free COI tracking software for general contractors (and property and facility managers) built around the same gaps Procore leaves open:

• Send subcontractors a no-login upload link—no account, no portal friction—so certificates actually come in.
• Wardly reads the ACORD 25 automatically and assigns an A–F grade against your requirements, including endorsements.
• Continuous expiration tracking watches every policy date and flags renewals before coverage lapses.
• Free forever, with no per-seat contract or implementation project to run alongside Procore.

The obvious limitation of a standalone tracker is that it is not embedded in Procore, so a compliance status set in one tool won’t automatically appear on a commitment in the other unless you update it manually. For many teams that’s an acceptable trade for a free, purpose-built system; for others, an embedded partner like Jones is worth the cost. See the full best COI tracking software roundup or the head-to-head comparisons.

Procore-native vs. Jones-in-Procore vs. a standalone tracker

The three approaches differ most on who does the certificate verification, how documents get collected, and what it costs. This comparison uses Wardly as the standalone example; the pattern holds for most dedicated trackers.

Read the table by your priorities: if you need reviewed status to appear directly on a Procore commitment, an embedded partner wins. If you want automated grading and continuous monitoring at no cost—and don’t mind a second tool—a standalone tracker wins.

How to choose for your team

There isn’t one right answer; there’s the one that matches how your team actually works.

1. Small COI volume, everyone in Procore. Procore’s native Directory/Commitments fields plus disciplined manual review may be enough. Just be honest that verification and renewal chasing are on your staff.
2. High volume, want verification without leaving Procore. A paid embedded partner like Jones buys you expert review and nightly sync inside your existing workflow.
3. Want automated grading and monitoring at no cost. A free standalone tracker gives you reading, A–F grading, and continuous expiration tracking—run alongside Procore or on its own.

The same three-way choice applies on other platforms. See our guides on Autodesk Construction Cloud COI tracking and BuildingConnected insurance tracking for how the pattern plays out there. Whatever you choose, the goal is the same: every subcontractor verified and monitored, not just filed. Compare options on pricing.